Novuna Finance

Considering our Interest Free Finance Scheme? You're in luck, applying is easier that ever!

The first stage is the difficult bit – deciding what to buy.

Once you’ve found the artwork that you want to buy, please contact us on 0161 247 7870 or email us at info@generationgallery.com. We can send you a direct link or if you would like more assistance a member of the team can help you fill in your details over the phone or process on your behalf, digitally sign the agreement and you are on your way to your new art purchase.

Interest Free Finance Example

Up to 6 or 10 months 0% APR representative interest free finance spread the cost with our interest free finance available online and in-store. Our simple finance options allow you to spread the cost of your purchase over 6 or 10 months. Total charge for credit: £0. 10% deposit is required on all finance applications.

All you need to do is: 

1. Minimum finance amount £250 

2. Minimum deposit at 10%

6 Month Terms (Example)                   

Representative Example

• Price: £700
• Deposit: £0
• Amount of credit: £700
• Interest rate: 0% p.a fixed
• Representative:0% APR
• Total term: 10 months
• 10 Monthly instalments of: £70.00
• Total Charge for Credit: £0
• Total amount payable: £700.00

Complaints

On the rare occasion that we do receive a complaint, we take it very seriously. If you are unhappy with the any aspect of the goods you purchased with us you may contact us in any way you prefer. Our contact details are as follows:

Phone: 0161 247 7870
Email: info@generationgallery.com
Address: Unit E3, Generation Gallery, City Tower, New York Street, M1 4HN

If your complaint relates to your finance agreement
If your complaint relates to the finance linked to your purchase you can still let us know about this, but we will forward it on to your credit provider Novuna. Novuna will acknowledge your complaint and investigate it thoroughly and issue their response within eight weeks.

What to do if you can't reach an agreement

If you are not satisfied with Novuna’s response to your complaint relating to the finance agreement, you may be able to refer the matter to the Financial Ombudsman Service. You must contact them within six months of the date of Novuna’s final response letter to you.

They can be contacted in the following ways:

• Write: Financial Ombudsman Service, Exchange Tower, London, E14 9SR
• Telephone: 03001239123
• Email: complaint.info@financial-ombudsman.org.uk

Further details can be found on the Financial Ombudsman Service. Website: www.financial-ombudsman.org.uk